Frequently Asked Questions
Find answers to common questions about our products and services
Are Pajar boots waterproof?
Yes, most Pajar Heritage collection boots are equipped with our signature Pajar-Tex waterproof membrane and seam-sealed construction to keep your feet dry.
What temperature rating are your parkas?
Our heavy-duty parkas are designed to withstand temperatures as low as -30°C (-22°F), depending on the specific model and activity level.
How do I care for my leather footwear?
We recommend cleaning with a damp cloth and applying a high-quality leather protector spray seasonally to maintain the material's integrity.
Do you offer international shipping?
Yes, Pajar Canada ships to most countries worldwide. Shipping costs and delivery times vary by destination.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What is the warranty on your outerwear?
Our outerwear carries a limited one-year warranty against manufacturing defects in materials and workmanship from the date of purchase.